Privacy Policy

Introduction

Imaging Diversified Staffing, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Schedule a consultation or appointment
• Contact us via email or phone
• Apply for employment opportunities
• Sign up for our services

This information may include: name, email address, phone number, mailing address, professional credentials, work history, and other information relevant to staffing services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit

AI Chatbot and Learning Center Data

When you use our AI-powered chatbot or interact with our learning center, we collect:

• Questions and messages you submit to our AI chatbot
• Chat session history and conversation context
• Course enrollment and completion data
• Learning progress and quiz results
• Video viewing history and time spent on lessons
• Downloaded educational materials and resources

Job Application and Directory Data

When you browse jobs or submit applications through our job directory, we collect:

• Resume and cover letter documents
• Job search preferences and filters
• Application submissions and status
• Professional certifications and licenses
• Employment history and references
• Job listing views and interactions

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our staffing services
• Process your applications and inquiries
• Match healthcare professionals with facility opportunities
• Deliver personalized job recommendations through our AI-powered system
• Power our AI chatbot to answer questions about jobs, courses, and services
• Provide access to our learning center and track course progress
• Generate certificates upon course completion
• Analyze job search patterns to improve our directory
• Communicate with you about our services
• Send you updates, newsletters, and marketing communications (with your consent)
• Respond to your questions and provide customer support
• Improve our website, AI services, and educational content
• Comply with legal obligations
• Prevent fraudulent activity and maintain security

AI and Machine Learning

We use artificial intelligence and machine learning technologies to enhance your experience. Our AI chatbot uses your chat history to provide contextual responses and learn from conversations to improve accuracy. We use vector databases to match your queries with relevant job postings and educational content. All AI processing is designed to respect your privacy, and we do not use your personal conversations to train third-party AI models.

Information Sharing and Disclosure

We may share your information with:

• Healthcare Facilities: When matching professionals with job opportunities
• Service Providers: Third-party vendors who assist with our operations (e.g., background check services, payroll providers, cloud hosting, AI services)
• AI Service Providers: We use OpenAI for chatbot functionality and Upstash for data storage and rate limiting, subject to their respective privacy policies
• Learning Management Partners: Course creators and educational content providers for tracking and certification purposes
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties. We do not use your chatbot conversations or course data for advertising purposes or share them with third parties except as described above.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Maintain course completion records and certifications
• Improve our AI and machine learning systems

Chatbot conversations are retained for up to 90 days for quality improvement. Course progress and completion data is retained indefinitely to maintain your learning history and certificates. Job applications are retained for up to 2 years or as required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Object to processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us: